Delivery Information

DELIVERY INFORMATION:

Buckles Order Time Frame

Please refer to each item's processing time depending on its features. Also be aware, that ALL Buckles will take 8-12 weeks to be completed.  If you place a new Custom Buckle order, we will contact you with a proof of your design for your Approval before Manufacturing and the give you a Time Frame shipping. Every item's manufacturing time is different based on what it is, how intensive to create, and quantities ordered. So all shipping times can vary. 


SHIPPING:

We generally ship USPO Priority Mail.

Most items are shipped Small, Medium, and Large USPO First-Class Mail with Tracking Numbers. Our website updates with the USPO automatically when Shipping Rates change. 

Contact us for faster delivery options, additional charges may apply. We can offer Overnight Delivery on all in-stock items except on Sundays. 

We can Drop Ship on HUGE orders.


INTERNATIONAL SHIPPING:

We DO offer "Out of Country" Shipping Options. Email us at Contact@CustomPinsAndBuckles.com for more information. Even after we give your our shipping prices you still need to be aware of your own countries rules on international shipping. They may charge and extra fee over what we are charging that you will need to pay before your country will release your production to you.  


SELF PICK UP:

We do allow Self Pick Up if you live in Ontario, CA. 91761 or wish to make the drive. On the Second Monday of every month we offer pick up at a pre-determined location in Bakersfield Ca, with prior setup required. We also offer deliveries each week to many cities between Ontario, CA. to Wildomar, CA. Possibly, Marietta and Temecula, CA. Contact us at (951) 234-5411 for more details on Self Pick Up Options. 


RETURNS:

In the event that something is unsatisfactory to you, please contact us immediately at contact@custompinsandbuckles.com and we will take care of your issue promptly.


VERY IMPORTANT NOTE:

DO NOT return any products without contacting us prior and receiving a return-item code and other information from us. We may or may not pay for the return shipment, depending on the reason or issue.

CPB will NOT take responsibility for items shipped without return-item code, if they are lost in transit or sent to the wrong address.